Customer Service, The Best Marketing Tool

I’m often asked by clients what is the best marketing tool. While that isn’t a simple question to answer without…

Continue Reading →

What Sales Professionals Can Learn From Not For Profits

Recently I attended a networking event in New York City. Actually it was an awards breakfast and I was being…

Continue Reading →

Hold the Elevator, I have a Pitch!

What is the importance of a good elevator pitch? Do you even know what an elevator pitch is? Ok, so…

Continue Reading →

What Your Business Can Learn From Ann Coulter’s Twitter Rant At Delta Customer Service

In case you didn’t hear, Ann Coulter, the conservative political pundit went on a Twitter rant this past weekend and…

Continue Reading →