Customer Service, The Best Marketing Tool

I’m often asked by clients what is the best marketing tool. While that isn’t a simple question to answer without…

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Pitch Perfect? No, The Perfect Pitch!

Pitching stories to the media is a bit of an art form and should be included in any public relations…

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The Dos and Don’ts of Networking

Networking is key to all businesses and non-profit organizations. Not only can networking be used to find new business but…

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What Your Business Can Learn From Ann Coulter’s Twitter Rant At Delta Customer Service

In case you didn’t hear, Ann Coulter, the conservative political pundit went on a Twitter rant this past weekend and…

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